Sunday, July 19, 2009

Telephones and Cell Phones

One of my pet peeves is to be standing line at the check out counter with money in hand to pay for my purchases and have the cashier pick up the telephone and carry on a conversation while ignoring those of us waiting to pay for our items.

If I happen to be on a tight schedule I will leave the items on the counter and go on my way . In an auto parts store the clerk kept answering the phone while no less than eight customers waited for service. He answered call after call . Finally one of the waiting customers announced that he was going to go home and call the clerk on the phone as it seemed to be the only way to get his attention .

The man who delivers our water is addicted to his cell phone. You never see him not talking on it. Recently I was standing there with a hundred dollar bill waiting to pay for the load of water and he had the cell phone between his head and shoulder and was carrying on a conversation while writing out the receipt. He hadn't even bothered to say 'Good morning' to me.

In the supermarket one day I saw a male shopper talking on his cell phone while shopping. He seemed to get the other person's opinion on every item he put in his shopping cart. He happened to finish at the check stand just about the time I did and he still had his cell phone cradled against his shoulder and talking away.

I watched as he left the store just as I did...he had a bag of groceries in each hand and was still yakking away on the phone. I wondered if he would let go of the phone to stow his purchases in the car...no way! He set one bag on the ground and unlocked the car, put both bags inside , got in and drove away still talking. Now that is addiction!

About land line phones, I will be getting a new one in a couple of weeks. Because of my hearing ( or lack of hearing ) I use a TTY relay system with the telephone . It works great for me but callers are reluctant to deal with the operators who type their words, as the operators at times , have to interrupt the caller to check spelling or tell them to speak slower , etc. And also , many people don't know how to use the TTY system. When I called the animal hospital to check on my dog the girl who answered, said " We don't want any ", and hung up the phone , probably thinking the operator's explanation of TTY was a sales pitch.

The new phone I am getting is voice activated so the the callers words will be automatically typed for me to read and I will also be able to hear the caller's voice which my present system doesn't allow. I'm told the new phone, called, Cap-Tel , is more user friendly as it will be like making a regular phone call. Let's hope so . I'm looking forward to it. I promise not to become addicted .

Till next time.
Marion Springer

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